When sign-in fails
- Check that you are using the email address tied to your account or invitation.
- Use Forgot password on the sign-in page if you no longer know your password.
- Open the newest reset email and follow its link to set a new password.
- Return to the app or website and sign in again.
- Check spam or junk if a reset email does not arrive, then request a fresh one.
- If your organization access was blocked or removed, a password reset will not restore that membership; ask an organization administrator.