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Deliveries / Help guide

Finish or cancel a delivery

Record arrival proof when completing a run, or cancel the run when appropriate.

1 min readPublished 18 October 2026

Finish at the destination

  1. Open the active delivery and choose End delivery when you arrive.
  2. Complete the destination check-in, including the required site photo and available notes.
  3. Save the completion and check whether it is uploaded or pending in the Sync queue.
  • If the run will not be completed, use the available Cancel action; cancellation does not create an arrival check-in.
  • An offline completion or cancellation may appear locally before managers receive it.
  • Finishing or cancelling a delivery does not end an active driver shift.

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