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Field work / Help guide

Find your check-ins and visit history

See what you recorded and whether a visit is still waiting to sync.

1 min readPublished 18 October 2026

Review a visit

  1. Open My Activity or My Check-Ins in the mobile app.
  2. Open a visit to check its customer, captured time, location, photo, and notes.
  3. Look for a pending or blocked sync state if the manager cannot see it yet.
  4. If a manager requested an explanation or return visit, respond from the original visit review.
  • The phone can show locally saved work before the server receives it.
  • A return visit creates a new check-in; the original visit’s verification result stays part of the record.